Reservation & Cancellation Policy — Krishneya Dham

Thank you for choosing Krishneya Dham for your stay in Vrindavan. Please review our reservation and cancellation terms carefully to ensure a smooth booking experience.

1. Reservation Policy

• All room reservations are subject to availability and confirmation.
• Guests may book rooms via phone, email, or authorized booking platforms.
• To secure a booking, advance payment or confirmation details may be required.
• Guests must provide accurate contact and identification details at the time of reservation.
• The hotel reserves the right to cancel a booking if incorrect information is provided.

2. Check-In Requirements

• Standard check-in time: 1:00 PM
• Standard check-out time: 11:00 AM
• Valid government-issued photo ID is required at check-in for all guests.
• Early check-in or late check-out is subject to availability and may incur additional charges.

3. Cancellation Policy

• Cancellation requests must be made through the same channel used for booking.
• Free cancellation eligibility depends on booking terms communicated at the time of reservation.
• Last-minute cancellations or no-shows may be subject to retention charges.
• Refund timelines, if applicable, depend on payment method and processing time.

4. Modification Policy

• Reservation date or room changes are subject to availability.
• Any rate difference due to date or room category change must be paid by the guest.

5. Refund Policy

• Refunds, where applicable, will be processed after verification.
• Processing time may vary depending on bank or payment provider policies.

6. No-Show Policy

• If a guest fails to arrive on the scheduled check-in date without prior notice, the booking may be treated as a no-show and charges may apply as per booking terms.

7. Special Conditions

• During peak seasons, festivals, or special events, cancellation and refund rules may differ and will be communicated at the time of booking.
• Group bookings may be subject to separate policies.

Need Assistance?

For reservation help or cancellation requests, please contact us:

• 📞 +91 8679252244
• ✉ krishneyadham@gmail.com